Accessibility

Is the cinema auditorium accessible to wheelchair users?
Yes. The cinema is on street level. There is one small step up into the auditorium, but we have a portable ramp for ease of access. Just ask a member of staff for assistance.

Can I book a wheelchair user space online? 
Yes. We have a single bookable wheelchair space on our website, identifiable by a Wheelchair User icon on our Seating Plan. This space is not a fixed seat, but a space for users who wish/need to sit in a wheelchair during screenings.

If you require a complimentary seat for a personal assistant, you can select the seat next to the Wheelchair User space and select the ticket type called ‘Carer (CEA Card)’. You will then be able to enter the CEA Card number on the Discount Page for a price reduction to zero.

If your carer does not have a CAE Card, please email us at [email protected] and we can assist with making sure that your carer’s ticket is free of charge.

Do you have accessible toilets?
We don’t have currently accessible toilets on site. The toilets in our listed building are below the screen down a few steps. However, if you do need to use an accessible toilet during your visit, please speak to a member of staff and they will let you into an accessible toilet in the church just opposite the cinema.

Do you show films with hard-of-hearing subtitles?
We always try to show at least one or two screenings per week with deaf/HOH subtitles. Please consult the listings for more info.

Need more info?

If you have more questions, please visit our FAQ page which has information on buying tickets and visiting our cinema. 

Get in touch

If you can’t find the answer to your questions either on this page or in our FAQs, please don’t hesitate to get in touch with us and we’ll get back to you as soon as possible.